Shipping policy
Title

Last updated: May 2025

1. Order Processing

2. Shipping Locations

3. Estimated Delivery Times

4. Shipping Confirmation & Tracking

5. Shipping Fees

6. Customs, Duties & Taxes

1. Order Processing

All orders are processed within 1–2 business days after payment is confirmed.
Orders are not shipped or delivered on weekends or public holidays.

In case of delays due to high volume or carrier issues, we will contact you via carewavemate@gmail.com.

2. Shipping Locations

We currently ship to most countries within Europe.
If your country is not available at checkout, please contact us.

3. Estimated Delivery Times
  • Europe: 4–7 business days (with tracking)
  • Order Processing: 1–2 business days
  • Total Estimated Time: 5–9 business days

Please note: These are average estimates. Delivery times may vary due to customs, local courier networks, or external disruptions

4. Shipping Confirmation & Tracking

Once your order has shipped, we will send you an email with your tracking number.
Tracking will become active within 24–48 hours.

5. Shipping Fees

We offer free shipping on all orders.
No hidden fees or handling charges apply unless clearly stated during checkout.

6. Customs, Duties & Taxes

Buyers are responsible for any applicable customs or import taxes required by their country.
We are not responsible for delays due to customs clearance.